Customer comments

Here are just a few of our customer comments :

Just wanted to pass on some positive feedback to you.
I have been dealing with your company for approximately 4 months now making a number of purchases within that time.
So far, I have been very impressed with the speed of delivery and the standard of service I have received from you.
People are only too quick to complain when things go wrong and don't necessarily give credit where it is due, so I just wanted to let you know you have at least one satisfied customer

Martin, UK, by email, 01 August 2005

Good Morning

I just wanted to say thanks! I ordered the CD on Friday and it arrived on Saturday!
Karaoke at 9am Saturday morning - FAB!!! The house was awash with Dr Hook!
I shall be recommending you to my fellow karaoke pal!
Excellent service!!!

Sophie, by email, 11 April 2005

Dear Sir

I am absolutely delighted with the way you have helped me get my son's POD XT up and running.
Terrific help over the phone and next day delivery. It does not get any better than this.
The Line 6 PX-2 arrived safely this morning, that is just 22 hours after I placed the order with you over the phone. Wow!
Thanks again from one delighted son and one relieved Dad.
It's a shame that I can't leave positive feedback on Ebay as well.

Graham, UK, by email, 03 September 2005

Thanks for the update. Received on Saturday as predicated, so couldn't have got here much quicker as you had to order one up.
Thanks

Nigel, UK, by email, 12 September 2005

Thank you for your rapidity and the good quality of your work, as usual

Jean, France, by email, 15 September 2005

Hi!

Just to say a huge thanks for pulling the stops out to get the Ebow that I ordered out to me in time for my partner's birthday on Saturday 19th.
He was so pleased with it - you have made us both very happy people!
I really appreciated you keeping me informed of the progress on the Thursday before - it was very reassuring.
Greatly appreciated and thanks again - you are my heros:-)

Sarah, UK, by email, 22 November 2005

Hi!

Just a quick note to say how pleased I have been with the service I have received from you - both orders arrived next working day!
Thanks!

Daniel, UK, by email, 13 January 2006

Hello,

Just a note to thank you for sending me the Hiscox case so quickly. Ordered late on Saturday afternoon, arrived Tuesday morning. Excellent service, and the cheapest UK price on the Internet. Many thanks.

Stephen, UK, by email, 31 January 2006

I just wanted to thank you for your excellent prices and the speed at which my parcel was delivered, I shall definitely be using you agin and recommending you to my friends!

Matthew, by email, 03 March 2006.

Just wanted to say thank you for the super quick delivery and super cheap price.
Thank again.

Jack, UK, by email, 04 March 2006

Hi,

Just wanted to write and say thank you for the fast work on my order. The package arrived today - a lot quicker than some of the things I have ordered from within Switzerland! I will definitely be coming back to HW Audio the next time I need some equipment.

David, Switzerland, by email, 07 June 2006

I really can't thank you enough for the fantastic service HW Audio provides. You have been brilliant with everything I've bought from you. You go of your way to be helpful, and there is never a quibble when something isn't quite right. The way that you go that extra mile, puts you well and truly ahead of the game.

Thank you.

Barbara, UK, by email, 22 June 2006

Received today - great service/great price.
Many thanks - I'll be sure to use your service in future, and will recommend to friends...

Steve, UK, by email, 03 October 2006

Wow! I just wanted to say thanks for such a fast turnaround. I ordered this book for my son on the Tuesday afternoon and received it in the post the next morning! I will definitely use you again when the need arises.

Michelle, UK, by email, 04 October 2006

Hi,

I received the CDG yesterday that I ordered on the 11th dec.
Thanks for the quick service and delivery.

Martin, UK, by email, 13 December 2006

Just wanted to say how very pleased we are with our order from you. Not only were you the cheapest on the net for our FiddleTime Joggers request, but also a first class service all in time for the next days violin lesson! Would definitely recommend HW Audio to others.

Jules, UK, by email, 09 March 2007

Dear HW Audio

Just a note to say thank you for your excellent sales and after sales service. You have "retailed me happy".

The replacement Gig-Star works a treatm swift no-nonsense replacement, next day turn-around, fantastic stuff.

I'm a businessman and I work long hours in the leisure indutry, I know what it's like to be at the sharp end. My rural location means I have to deal with a lot of companies on the web. I wish the majority of them would take a leaf out of your book. Your sales and after sales service is first class.

My compliments to all the staff at HW Audio - Thank you once again.

Pete, UK, by email, 14 March 2007